SASSA SRD R370 Grant Status Check

Stay informed and in control of your SRD R370 grant. The Social Relief of Distress (SRD) R370 grant provides monthly support to unemployed South Africans with no other income. (It was R350/month from 2020–2024, now increased to R370.) The grant is currently funded through March 2026. This page explains how to check your SASSA SRD application status, shows the payment schedule, outlines eligibility, and walks you through fixing common issues (banking, contact info, appeals, etc.).

Millions of South Africans rely on SASSA social grants as a lifeline. The Social Relief of Distress (SRD) grant – now R370 per month (up from R350) – provides temporary financial aid to unemployed people with no other income. Using your 13‑digit South African ID and the phone number used in your grant application, you can see if your grant is approved, pending, or declined, and view scheduled payment dates.

(Note: Always use official channels. For example, visit the SASSA portal at srd.sassa.gov.za or use the WhatsApp/SMS methods below.)

What Is the SASSA SRD (R370) Grant?

The SRD grant is a short-term emergency allowance for people in dire need. It was introduced during the COVID-19 pandemic and continues to help unemployed South Africans who have no other support. Eligible recipients include adults with valid SA IDs who are not employed or receiving other social grants. The grant pays R370 per month and is typically granted for up to three months (extendable once). By law, SASSA verifies your income, assets, and registration in other benefit systems when processing SRD applications.

Key points about SRD:

  • Administration: Managed by SASSA (South African Social Security Agency) in partnership with DSD (Department of Social Development). Applications and status checks are done online/phone-based – there are no physical applications.
  • Amount: R370 per month to approved applicants.
  • Duration: Temporary relief. Currently funded until at least March 2026. Future beyond that is undecided.
What Is the SASSA SRD (R370) Grant

How to Check Your SASSA SRD Grant Status?

There are multiple ways to check your SASSA SRD status. Choose the method that works best for you:

  • Online (Official Portal): Go to srd-sassa-gov.za and click the “Status Check” link. Enter your 13-digit ID number and the phone number you used on the application. The portal will show your current application status and any upcoming payment dates.
  • Tip: Use the same ID and phone that were on your application; otherwise, the check will fail.
  • WhatsApp: Save 0820468553 to your contacts as “SASSA SRD”. In WhatsApp, send a message (e.g. “Status”) to this number. You’ll receive an automated menu of options. Choose the “Status Check” option and follow the prompts to submit your ID number. Within moments, you’ll get a message back with your SRD status. (No airtime is needed if you’re using WhatsApp over WiFi.)
  • SMS: From the cell phone used on your application, open your messaging app and type: STATUS <your 13-digit ID>. Send this to 32555. In a few minutes you’ll receive an SMS reply with your SRD grant status or next payment date.
  • Phone Call: Dial the toll-free number 0800 60 10 11 from the number you used to apply. An automated system will answer and prompt you for your ID number. Enter your 13-digit ID when asked. The system will then tell you your application status and payment date. (If you’re on hold, be patient – it may take some time to hear your result.)
  • Moya App: Download the free MoyaApp (available for Android and iOS). In MoyaApp’s menu, go to Services → SASSA SRD. No data or airtime is needed to use MoyaApp. Enter your ID and follow the prompts to check your SRD payment dates and status.
  • In Person: If it’s been over two weeks since you applied or your online checks aren’t working, you can visit your nearest SASSA office. Take your ID and mobile phone, and tell the clerk you want to check your SRD status. The staff can look it up for you. (For applications or appeals, SASSA also allows in-person submission.)

Each method requires your ID number and phone number (the same ones on your original SRD application). Use official SASSA channels and avoid third-party sites. The status checker and the above methods are provided by SASSA or its partners.

SASSA Payment Dates for 2025 – 2026

Who Qualifies for the SRD Grant?

Not everyone is eligible. The SRD grant has strict criteria to target those most in need. You generally qualify if you meet all of the following:

  • Residency/Citizenship: You must be a South African citizen, permanent resident, or registered refugee living in South Africa. A valid 13-digit ID or refugee permit is required.
  • Age: 18 to 59 years old. (Those 60+ should apply for the Older Persons grant.)
  • Unemployed: You must have no formal employment or regular income. If you earn above R624 per month from any source, you will not qualify. SASSA checks bank and other records for any income.
  • No Other Grants: You cannot be receiving any other SASSA grant (e.g. a disability grant, child grant for yourself, NSFAS, etc.). If records show any other grant to your name, the SRD will be declined.
  • Not in State Care: You must not be living full-time in a government-funded institution (e.g. prison or state hospital), as those situations are excluded.
  • Means Test: SASSA’s electronic means test will reject you if any income or financial support over R624/month is found in your bank accounts or government records (UIF, pay-roll, etc.).
Who Qualifies for the SRD Grant?

Important: You must update SASSA if your circumstances change. For example, if you start receiving a salary, become eligible for UIF, or begin studying with NSFAS, you should stop receiving the SRD grant and notify SASSA. Likewise, if you lose a job or source of income that kept you out of SRD, you can reapply. Providing false information is a criminal offense; always be truthful when applying.

If uncertain about eligibility, contact SASSA or check directly on the SASSA SRD portal.

SASSA Payment Schedule

SASSA publishes a monthly payment calendar each year for all grants. SRD (R370) grants are typically paid in the second half of the month. Exact dates vary by individual. For example, June 2025 SRD payments were made between 20–27 June 2025. (Older persons, disability, and child grants had scheduled dates at the start of the month, and SRD payments followed.) Always check the official SASSA payment calendar or your status portal, since the schedule can change annually. As one SASSA resource notes, if you applied, “you must keep checking your SRD status to see your payment approval date each month”.

Understanding Your SASSA Status

When you check online or via SMS/WhatsApp, you may see one of several messages. Here’s what the common statuses mean:

  • Approved: Your SRD application has been approved. A payout will be made on the scheduled date in the current month.
  • Pending: Your application is still under review. SASSA is verifying your documents and eligibility. You should receive another update (or approval) once the check is complete.
  • Declined: Your application was not approved. Common reasons include ineligibility (e.g. income/assets above the SRD threshold) or missing/incorrect information. This means no payment will be made unless you appeal or reapply.
  • Self-Exclusion Response Found: SASSA determined that you are disqualified by income or support conditions. This typically means you earn above R370 per month or receive other government support, so the SRD grant isn’t granted.
  • Failed: There was an error processing your status check. This often happens if your application form was incomplete, if there’s a technical issue, or if your account details had a problem. (For example, a “failed” response can result from incorrect bank details or a site glitch.) If you get Failed, the system did not confirm your eligibility – you may need to correct and resubmit your application.
Understanding Your SASSA Status

If your status isn’t Approved, review what it says and consider the next steps below.

What to Do If Your Payment Is Delayed or Problematic

  • No Payment Yet: If your status is “Approved” but you haven’t received funds, first check the payment schedule. Remember that some beneficiaries are paid later in the cycle. Next, verify your banking info on file with SASSA (or confirm your chosen pay point). If everything seems correct, just wait a few days and check again.
  • Failed Transaction or No Funds: Sometimes payments are delayed or held up. Common reasons include unprocessed disbursements, cash shortages at certain pay points (e.g. a post office running out of cash), or network delays. In these cases, the money usually goes through after a short delay. If your account hasn’t been funded after the expected window, contact SASSA.
  • Contact SASSA: If a week passes with no payment, call SASSA’s toll-free help line (0800 60 10 11) for assistance. You can also visit a SASSA office and ask staff to review your payment status. Have your ID and application reference ready.
  • Update Your Details: Ensure all your information is correct. If you changed banks or phone numbers, update them immediately (online if possible, or at an office). Incorrect bank details will block payments, so fixing them promptly helps avoid delays.

Appeals and Reapplications

If your SRD application was declined or shows Self-Exclusion, you have options:

  • Appeal Online: You can lodge an appeal on SASSA’s official SRD portal. Go to srd.sassa.gov.za, click the “Appeal” link, and enter your ID and phone number. You’ll receive an SMS PIN to verify your phone. After that, select the month you’re appealing for and provide a reason (e.g. “I lost my job,” “household income dropped,” etc.). Submit the appeal form – SASSA will review your case.
  • Reapply: If your appeal is denied or you prefer to start fresh, you can reapply for the SRD grant during the next application window. You may apply online, use SASSA’s WhatsApp/GovChat service, or go to a SASSA office. When reapplying, double-check that all your information is complete and accurate. A new application restarts the 7–14 day processing period (so apply as early as possible to avoid gaps).

If in doubt about eligibility or next steps, SASSA’s customer service can provide guidance on appeals and reapplications.

Frequently Asked Questions

A: Use the official SASSA status check portal at srd.sassa.gov.za and enter your 13-digit ID and phone number. Alternatively, try the WhatsApp method (message 0820468553), SMS 32555, or call 0800 60 10 11 as described above. These official channels will display your current SRD status.

A: “Pending” means your application is still under review. “Declined” means it was not approved. Declines often occur if you don’t meet the eligibility criteria or if the application had issues. If declined, read the status message carefully – you may need to appeal or reapply.

A: SRD payments are often spread over several days. As a rule, payments happen in the second half of the month. If you’re marked “Approved” but haven’t been paid, check the official payment schedule or your status again. Other causes include SASSA processing delays or cash shortages at payout sites. If it’s been a long delay, contact SASSA to investigate.

A: There is no single payment date for everyone. SASSA releases a calendar showing that SRD funds typically go out around mid-month. For example, the June 2025 payments were disbursed between June 20 and 27, 2025. Check srd.sassa.gov.za each month for updates or call SASSA if unsure.

A: Go to the official SASSA SRD website (srd.sassa.gov.za) and click the “Appeal” button. Enter your ID and phone, follow the prompts, and submit your appeal with a reason for reconsideration. SASSA will then review your case. You can also contact SASSA’s toll-free line for guidance on appeals.

Each answer above is based on the latest SASSA guidelines and user reports. Always refer to official SASSA channels for confirmation.