Are you a recipient of the South African Social Security Agency and wondering why you haven’t received your Sassa grant? Well, the main reason behind the delay in grant release was the system glitch that caused inconvenience to many Sassa beneficiaries. If you also didn’t get your Sassa grant this time then you will be happy to hear that Sassa has resolved a system glitch affecting the grant payments of the beneficiaries. Keep on reading this article to know how you can get your Sassa grant.
Sassa Has Resolved a System Glitch Affecting Grant Payments
If you are a Sassa beneficiary then I have good news for you your bad days are over if you still haven’t received your Sassa social grant. After causing a lot of trouble to many Sassa grant beneficiaries they have finally resolved the sassa system glitch affecting the grant payments.
How To Collect Your Sassa Grant
Due to the system malfunctioning of the Postbank, more than seven million Sassa beneficiaries suffered a lot and didn’t receive their payment last month. But it won’t be the same anymore as they have finally resolved the technical issue this Saturday. Therefore, all the Sassa beneficiaries whose payments are due will get their payments soon.
Now you may be wondering how you will get your Sassa grant. Will you receive it by the same old methods before the system glitch or not? Well to know the answer to this question of yours read the points below and get your Sassa grant as the system glitch has been resolved this Saturday.
- Use your Sassa card and get your grant from any ATM.
- The second method is to receive your payment from an authorized retailer. These include Shoprite, Checkers, Usave, Pick & Pay, and Boxer.
Due to technical issues, Postbank was unable to make the grant payments to the Sassa beneficiaries. Because of this many beneficiaries didn’t receive the grant payment in time. However, Postbank apologized for causing inconvenience to the Sassa grant recipients and resolved the issue to resume the Sassa grant release operation. Moreover, if you still haven’t received your social grant even now then here’s what you can do.
- Call Postbank toll-free number for guidance
- If you don’t have the toll-free number then here it is (0800 535 455).
- Also, have your Sassa ID number with you when you call to get better assistance.
Check your sra status now:
Why Was Sassa Facing System Glitch Issues?
Many beneficiaries were wondering what was the reason behind the system glitch that delayed the social grant withdrawal operation. If you are also unaware of the reason behind this system malfunctions then read ahead. The post office was facing financial issues for a long time now and Telkom’s debt was not cleared which caused major IT service issues and caused delays in the release of grant payments.
FAQs
Is the Sassa glitch fixed?
Good news for all those who haven’t received their social grant and were waiting for Postbank to fix the issue. It is fixed now and you can withdraw your Sassa grant anytime you want from an ATM and authorize retail merchants.
Does SASSA money expire if not withdrawn?
No, Sassa money never expires. So if you don’t want to withdraw your Sassa grant payment you can keep it in your account as long as you want.
Conclusion
The Sassa grant is supporting many South African needy society members but recently it caused inconvenience to more than 10 million Sassa grant beneficiaries due to technical issues faced by the state-owned company. But you will be pleased to hear that it is fixed now and you can get your grant if you still haven’t received it. I hope you find the content of our article helpful. Thank you for reading.
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